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Learning Center

Smarter Shipping Starts Here – Videos, Tools & Tips

Watch Our Getting Started Video Series

Learn with quick video guides—from opening an account to booking shipments.

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Explore More Videos

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Open an Account Online

Learn how to open an account in this quick walkthrough. Setting up an account allows you to easily book same-day courier services, on-demand deliveries, and manage your shipments online.

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2:15
Book a Shipment Online

Learn how to quickly and easily book a shipment in this 45-second walkthrough. Whether you need same-day courier service, on-demand delivery, or specialized freight solutions.

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3:20
Export Data to Microsoft Excel

Learn how to easily generate detailed shipment reports and export your shipping history to Microsoft Excel in this step-by-step walkthrough.

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0:45
Print a Bill Of Lading

Learn how to quickly generate and print a Bill of Lading for your shipment with Jet Delivery. Simplify your shipping process in just a few steps.

Tools and Options

Supercharge your shipping with powerful tools that simplify and optimize every step.

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    Shipping, Tracking and Reporting

    Schedule pickups, get rates, estimated transit times, flight schedules and monitor the status of all your...

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    XML, JSON, EDI Integration

    Integrate core shipping, tracking and rating services directly into your web applications and ERP systems.

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    EDI Billing

    A industry standard 210 Motor Carrier Freight Invoice can be transmitted to your system on a recurring...

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    Shipment Notifications

    Instant notification seconds after delivery. Notifications include pickup and delivery time, cost...

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    Custom Reporting

    Time activated reports that send you monthly, weekly, and even daily reviews.

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    Bill of Lading Generator

    Don't get bogged down in paperwork, we can help! Sign in and instantly print bill of ladings for all of...

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    Frequently Asked Questions

    Find answers to the most common shipping and delivery questions.

    • What is your fastest delivery service?

      For local shipments, our fastest option is White Glove courier service. We guarantee delivery within 2 hours for up to 50 miles. For longer distances, we continue to offer same-day service by adding 1.6 minutes per mile between 50 and 100 miles, and 1 minute per mile beyond that. Our courier fleet includes everything from cars and cargo vans up to 26-foot bobtails and flatbeds, depending on the size and nature of the shipment.

      For urgent long-distance deliveries, our Next Flight Out service uses the next available commercial flight, with same-day pickup and delivery on both ends. This service is ideal for shipments up to 70 pounds and no larger than 90 inches total (length + width + height), with no one side exceeding 48 inches. Exceptions may be possible depending on the airline.

      For larger dock-to-dock freight moves, our freight brokerage division can typically dispatch a truck within 2 to 4 hours and go direct to destination using 48' or 53' trailers.

    • Does Jet Delivery operate beyond California?

      Jet Delivery was founded in Los Angeles in 1950 and built its reputation by serving businesses throughout Los Angeles and Orange County. While those remain key markets for us, we’ve since expanded into a multi-region logistics provider supporting customers across the U.S. Today, we offer courier delivery, freight brokerage, and warehousing nationwide—backed by dedicated teams, proven drivers, and real-time technology. Whether it’s a local job in Southern California or a time-critical delivery across the country, we’re built to deliver with speed, reliability, and care.

    • What’s the easiest way to track my delivery?

      You can track shipments in real time through our mobile-friendly website or by using the Jet Delivery app, available on the Apple App Store and Google Play. You’ll also receive automatic updates by SMS or email as your shipment progresses. For businesses that need deeper visibility, we offer integration options—our systems can talk directly to yours via API, making it easy to quote, book, and track without ever leaving your platform.

    • Is my package insured?

      Yes. Every shipment includes limited liability coverage up to $100 at no additional cost. If you're shipping high-value items, you can request additional coverage at the time of booking for an added charge. Jet Delivery also maintains broader insurance policies to protect our operations and customers, including cargo insurance up to $300,000 and umbrella liability coverage of $4 million. For high-value, regulated, or complex shipments, we recommend discussing insurance needs with your sales representative. You can also review our terms of service for full details.

    • Can I be notified at each stage of my shipment?

      Yes. Jet Delivery provides real-time notifications throughout every key stage of your shipment—from pickup confirmation to in-transit updates, delays (if any), and final delivery. Notifications can be sent by email or SMS, and include important details like time stamps, signatures, and any special handling notes. For high-volume or recurring shipments, we also offer customizable reporting and system integrations through our Shipment Status Notification tools.

    Press Inquiries & Media Kit

    Are you a journalist, blogger, or podcaster looking to learn more about Jet Delivery?

    Whether you need company details, logos, media opportunities, interviews, or co-branded marketing materials, we're happy to help. Get in touch with our team—we appreciate your interest and look forward to connecting!

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